AI-powered people operations for fleets and distributed teams.
AI-powered people operations for fleets and distributed teams.
Effective Date: August 1, 2026 · Last Updated: August 1, 2026
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This Terms of Service agreement (“Agreement”) is between Orior Media, LLC (“Orior Media,” “we,” “us,” or “our”) and the business entity identified on the applicable Order Form (“Customer,” “you,” or “your”). By signing an Order Form, clicking to accept, or accessing or using PPL. (the “Service”), Customer agrees to this Agreement. If you accept this Agreement on behalf of an organization, you represent that you have authority to bind that organization.
“Authorized User” means an individual Customer permits to access and use the Service on Customer’s behalf (e.g., HR, recruiting, and management personnel).
“Customer Data” means all data, content, and information submitted to, or generated within, the Service by or on behalf of Customer or its Authorized Users, including personal information about Customer’s employees, applicants, and contractors.
“Order Form” means the document, order, or online process through which Customer subscribes to the Service, specifying Fees, subscription term, and other commercial terms.
“Service” means PPL., our HR and workforce-management software-as-a-service platform, including associated documentation and support.
Subject to Customer’s compliance with this Agreement and payment of applicable Fees, we grant Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the subscription term, solely for Customer’s internal business purposes. We reserve all rights not expressly granted.
Customer is responsible for (a) the accuracy of its registration and account information, (b) all activity occurring under its Authorized Users’ credentials, and (c) maintaining the confidentiality of login credentials. Customer will promptly notify us of any unauthorized access or use of the Service.
As between the parties, Customer owns all right, title, and interest in Customer Data. Customer grants us a limited license to access, host, process, and display Customer Data solely to provide, maintain, and support the Service, and as otherwise described in our Privacy Policy and Data Processing Addendum.
Customer represents and warrants that it has, and will maintain, all rights, consents, and legal bases necessary under applicable law (including employment and data protection law) to submit Customer Data to the Service and to permit us to process it as described in this Agreement, our Privacy Policy, and our Data Processing Addendum. Customer is solely responsible for the accuracy, quality, and legality of Customer Data and the means by which it was obtained.
Customer will pay the fees set forth in the applicable Order Form (“Fees”). Except as otherwise stated in an Order Form: Fees are invoiced in advance and due within 30 days of the invoice date; Fees are non-refundable; and Fees are exclusive of applicable taxes, which Customer is responsible for (excluding taxes on our net income). Overdue amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and we may suspend access to the Service for accounts more than 15 days past due, after written notice.
This Agreement begins on the effective date of the applicable Order Form and continues for the subscription term selected on that Order Form (month-to-month or annual). Annual terms automatically renew for successive one-year periods unless either party gives written notice of non-renewal at least 30 days before the end of the then-current term. Month-to-month terms continue until either party gives at least 30 days’ written notice of termination.
Either party may terminate this Agreement if the other party materially breaches it and fails to cure the breach within 30 days of written notice.
Upon termination or expiration, Customer’s access to the Service ends, and Customer Data will be handled as described in our Data Processing Addendum.
Customer will not, and will not permit any Authorized User to:
(a) reverse engineer, decompile, or attempt to derive source code from the Service, except to the extent applicable law prohibits this restriction;
(b) resell, sublicense, or make the Service available to any third party outside Customer’s own organization;
(c) upload or transmit malicious code, or use the Service in a manner that could disable, overburden, or impair it;
(d) probe, scan, or test the vulnerability of the Service or attempt to breach its security or authentication measures without our prior written consent;
(e) use the Service in violation of applicable law, including employment, immigration, and data protection law; or
(f) use the Service to build or assist in building a competing product.
We and our licensors own all right, title, and interest in and to the Service, including all software, technology, and documentation, and all intellectual property rights in them. Except for the limited access rights granted in Section 3, no rights are granted to Customer.
If Customer provides feedback or suggestions about the Service, we may use them without restriction or obligation to Customer.
Each party may receive non-public business or technical information of the other party (“Confidential Information”). Each party will use the other’s Confidential Information only to perform its obligations under this Agreement and will protect it with at least a reasonable degree of care. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was already known to it, or is independently developed.
This section does not limit either party’s rights or obligations under our Data Processing Addendum or Privacy Policy with respect to personal data specifically.
Our collection and use of personal information in connection with the Service is described in our Privacy Policy. To the extent we process personal data on Customer’s behalf as a processor, our Data Processing Addendum, incorporated into this Agreement by reference, applies.
Each party represents that it has the legal authority to enter into this Agreement.
EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE CURRENTLY MAKE NO FORMAL SERVICE-LEVEL OR UPTIME COMMITMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND
(B) EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply to: (i) either party’s indemnification obligations under Section 14; (ii) breach of Section 10 (Confidentiality); (iii) either party’s gross negligence or willful misconduct; or (iv) Customer’s payment obligations under Section 6.
By us. We will defend Customer against any third-party claim alleging that the Service, as provided by us and used in accordance with this Agreement, infringes or misappropriates that third party’s U.S. intellectual property rights, and will indemnify Customer against damages finally awarded, provided Customer promptly notifies us of the claim, gives us sole control of its defense and settlement, and provides reasonable cooperation. This obligation does not apply to claims arising from (a) modification of the Service not made by us, (b) combination of the Service with products or services not provided by us, or (c) Customer Data.
By Customer. Customer will defend and indemnify us against any third-party claim arising from (a) Customer Data, including any claim that Customer lacked the rights or legal basis to submit it to the Service, (b) Customer’s breach of this Agreement, or (c) Customer’s violation of applicable law, including employment or data protection law, in connection with its use of the Service.
This Agreement is governed by the laws of the State of Arizona, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Maricopa County, Arizona.
Entire Agreement — this Agreement (including the Order Form, Privacy Policy, and Data Processing Addendum) is the entire agreement between the parties regarding the Service and supersedes all prior agreements on the subject.
Amendment — we may update this Agreement from time to time. We will notify Customer of material changes (e.g., by email or in-Service notice); for existing Customers, material changes take effect at the start of the next renewal term unless a shorter timeline is required by law.
Assignment — Customer may not assign this Agreement without our prior written consent, except in connection with a merger, acquisition, or sale of substantially all of its assets. We may assign this Agreement in connection with a merger, acquisition, or sale of assets.
Relationship of the Parties — the parties are independent contractors. This Agreement does not create a partnership, joint venture, or agency relationship.
Force Majeure — neither party is liable for delays or failures caused by events beyond its reasonable control.
Severability — if any provision of this Agreement is held unenforceable, the remaining provisions remain in full effect.
Waiver — no waiver of any provision is effective unless in writing.
Notices — legal notices to us should be sent to the address in Section 17. Notices to Customer may be sent to the contact information on the applicable Order Form or account.
Orior Media, LLC
1581 W Marlin Dr
Chandler, AZ 85286, USA
support@oriormedia.com
Questions about this page? Contact support@oriormedia.com.
